Las Vegas has been long known for bright lights and late nights.
Now, however, the Las Vegas Strip has assumed a new mantle: parking technology pioneer. After more than half a century of providing free parking to visitors and local residents, resorts up and down the Strip have begun to install parking technology designed to better manage parking resources and enhance the parking experience for guests.
The trend started with MGM Resorts International, which installed parking technology at 11 of its properties, followed by Caesars Entertainment, which put parking suites in five properties. Other companies, including Wynn Resorts, have begun the planning process. According to MGM Resorts International, the impetus behind the program was a desire to improve the guest experience. “The parking process is our customers' first and last touch-point with us. Our guests expect and deserve an enhancement to this aspect of our resort experience,” says Corey Sanders, MGM Resorts International chief operating officer. “We’ve taken into account our customer feedback and carefully planned these improvements to address some of their most common concerns—challenging navigation and difficulty finding available spaces. We acknowledge that this aspect of our resort experience can be improved, and we're taking an aggressive approach.”
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